Working with communities to support them through the crisis and help bring Ebola to an end.

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During the 2014-15 Ebola outbreak in West Africa, Red Cross teams went door-to-door and worked with community elders and religious leaders to ensure families knew about how the virus is spread, what the symptoms are, and the importance of early treatment. Besides the door-to-door visits to deliver key messages and enter into a dialogue, the Red Cross is using a range of communication channels, from television soap opera and interactive radio programmes to SMS messaging to promote behaviour change.

Myths were debunked, the truth was told. The disease is not airborne, or spread in water, or passed on by witchcraft or evil doers. It comes from direct contact with the bodily fluids of an infected person.From the community in turn, structured feedback provided a wealth of information and data.

Community engagement was not new but the needs thrown up by Ebola had established it as an essential tool found across the board of operations.

Communities in action

The Red Cross and Red Crescent are working hard to contain Democratic Republic of Congo’s 10th Ebola outbreak, with a special focus on breaking the deadly virus’ chain of transmission. Six teams of DRC Red Cross volunteers with experience in Safe and D …

23 August 2018

Fears are growing that Democratic Republic of the Congo is experiencing its 10th outbreak of Ebola only days after the country’s health ministry announced the end of an outbreak in Equateur province. The Ministry of Health has reported that four sample …

2 August 2018

By Mirabelle Enaka Kima, IFRC Democratic Republic of the Congo’s traditional leaders, the main influencers and keepers of ancestral customs, are the key to community safety and surveillance against the ongoing outbreak of Ebola. In this context, height …

16 July 2018

By Mirabelle Enaka Kima, IFRC On a sunny morning in Democratic Republic of the Congo’s Loondo village in June 2018, a team of eight Red Cross volunteers arrived to perform a safe and dignified burial (SDB), following an alert received the previous day. …

4 July 2018

See more stories on Ebola and community engagement.