About the technical team

Why are we working on volunteer data management?

People’s lives are changing and our volunteer models have to change as well. National Societies need to build more diverse and relevant models to adapt to the changing patterns of volunteering in their communities. National Societies can learn from each other and from others outside the Movement, and lead in designing and testing new approaches.

Many National Societies also need to strengthen their approaches to data. Only 50% of National Societies have a national volunteer data system and only half of those think it is accurate. If National Societies want more volunteers (and make sure they are effectively managed, engaged, and insured), they must have more reliable data. Better data systems will enable and increase the capacities of National Societies to fulfill their mission towards communities.

Most of the National Societies that are in the process of implementing a database for volunteers and members have not had the opportunity to know what are the lessons learned from other sister National Societies that initiated this process before. On the other side, it seems most National Societies with a volunteer database are using locally developed systems, as there are not regional or global solutions to gather and exploit volunteer data.

How do we plan to work?

The technical team on data management will try, in a first phase, to collectively identify and analyse the functional requirements that a volunteering database should contemplate, taking into consideration different contexts. In addition, the technical team will identify specific lessons learned by National Societies in different situations with regards data management.

In a second phase, the team will explore possible ways to build volunteer data systems in National Societies aiming to have a digital system to manage their volunteers and to connect existent databases with the Secretariat system.

The aim of providing solutions for volunteer data systems will not only focus on databases but it will also focus on how a data system can provide solutions to National Societies by using their volunteer management and development systems. This can provide more flexibility to National Societies who can address volunteering issues and manage volunteers more efficiently and effectively.

Deliverables and road map

Deliverables Phase#01 Deadline
Survey with Alliance members that have a data management system / or planning to develop one March 2018
Guiding document on organisational pre-requirements before starting volunteer data system by any National Society March 2018

Live document

Technical team members to share data protection laws of their respective countries March 2018
Consultation with regional offices/NSs on RMS (Resource Management System) June 2018
Guidelines on data protection and risk assessment June 2018
Platform with documents and approaches to volunteering data systems or on volunteering management July 2018
Standard functional requirements document for National Societies in the process of designing their volunteering data management system September 2018
Study cases on 3-4 National Societies in different situations with regards volunteering data management. To be completed after consultation to National Societies October 2018
Develop pool of experts on data management systems Live
Monitoring progress Regular

Click here to see the outcomes of the Volunteer Data Management Technical Team session at the 2018 Volunteering Alliance meeting held in Madrid.

What is our aim?

The technical team on data management will try, in a first phase, to collectively identify and analyse the functional requirements that a volunteering database should contemplate considering different contexts. In addition, the technical team will identify specific lessons learned by National Societies in different situations with regards data management.

This is the reason why we want to produce a set of deliverables aimed at exploring and analysing the possibilities to ease the production of volunteering data management tools and solutions in National Societies.

Who are the members of the technical team?

Abdoulaye Diallo, Senegalese Red Cross

Amal Eman, Egyptian Red Crescent

Bhavesh Sodagar, IFRC–CCST. India

Ferran Cobertera, Spanish Red Cross (Technical Team Lead)

Fiona Gatere, IFRC Africa Region

Jeremy Mortimer, IFRC

Koffi Egah, Togolese Red Cross

Modibo Doumbia, Red Cross of Mali

Why is this team interesting for my National Society?

Because it will give you the opportunity to work collectively in view of exploring solutions to improve the way that the different components of the Movement collect data from its volunteers.

I want to collaborate, how should I proceed?

Just send an email to Ferran Cobertera, Volunteering Senior Officer, Spanish Red Cross (fch@cruzroja.es) to indicate your interest. He will put you in the loop on the work of the technical team.

One of the issues that the technical team found relevant was the idea to share among us documents, links, manuals or anything related to volunteering management or data management.

Being more precise:

  1. Do you have any document or manual (technical or not) explaining the way your database works?
  2. Do you have any links or documents explaining the way your National Society manages its volunteers?

If your answer is yes to any of the previous questions, please, share it with us!

At this stage, we do not mind:

– about the language or the contents. We just want to share info related directly or indirectly with volunteering data management or with volunteering management

– if it’s a technical document, or if it’s a manual to share internally in the National Society we want to know how the system work

– if the information you send is about a web based database, or a database using Excel, Access or other similar software