Theme: Accountability
Seren Sabancı Keser, a 27-year-old call centre operator at Turkish Red Crescent, received a call from a refugee in need who could not go and receive his Kızılaykart (a prepaid debit card)– he was in hospital after showing COVID-19 symptoms. This debit …
Strengthening community engagement and accountability is a Movement-wide responsibility. However, when something is everyone’s responsibility, it can quickly become no one’s responsibility. This document takes the key actions from the previous section …
Effective community engagement helps to ensure that humanitarian organizations are more accountable to the people they serve. The Red Cross and Red Crescent Movement is firmly rooted in local communities, and is committed to being accountable to commun …
20-24 May 2019 – Yangon, Myanmar About the training Community Engagement and Accountability (CEA) is an approach to Red Cross and Red Crescent programming and operations. It is supported by a set of activities that help put communities at the centre of …
In a health crisis, the media has the power to save lives. Effective communication can help to prevent or reduce the spread of disease, and guide those affected towards health services and treatment. This manual provides tips for media practitioners on …
The guide provides an overview of the approach together with guidance and tools for designing and implementing feedback cycles that bring continuous and real-time data flows into day-to-day decision-making. This contributes to better and more accountable programming and helps establish structures where people’s opinions are listened to and acted on, especially when making decisions that directly affect them.
