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  • Electronic Medical Records (EMR) to support clinical decision-making to monitor and improve patient quality of care within the clinical setting (Clinical ERUs).
  • Health Information System (HIS) to support health facility-based surveillance and provide rapid analysis of clinical data allowing for the detection of outbreaks.
  • Reporting and accountability to a range of donors and operational partners.
  • Health facility management to improve the efficiency of operations (staff management, drug and consumables stock management, as well as supply).

Scope and timeline

The first version of RCHIS includes four components mimicking the patient journey from Reception to Triage to Consultations to Pharmacy. The first version will cover the functionality required of a Type 1 ERU (Emergency Clinic). Starting in 2020 remaining modules from the ERU Type 2 configuration (field hospital) will be designed, developed, and pilot tested including maternal ward, surgical ward, in-patient ward, x-ray, and laboratory.

Funding permitting, technical development for the RCHIS solution would begin at the end of the first quarter of 2019. With initial piloting of the first version by the end of the second quarter and a second pilot by the end of the third quarter of 2019.

Collaborative design

The patient journey through a medical Emergency Response Unit was initially discussed during seven workshops with Red Cross and Red Crescent National Societies in late December 2018. These workshops covered key interactions during reception, triage, consultation, and dispensary as well as stock management, human resources/surge and reporting.

Following consolidation of participant feedback, a Black & White low fidelity prototype was tested with IFRC staff and National Societies in February 2019. In March 2019, a colour prototype was further tested over four workshops with National Society clinical experts.

Thank you to the 34 persons from nine National Societies (Austria, Canada, Finland, Germany, Israel, Japan, Norway, Spain, and Switzerland) as well as four IFRC offices (Budapest, Geneva, Kuala Lumpur, and Nairobi) who have given their time and expertise to support the 19 RCHIS functional design workshops.


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