Step-by-step guidance and templates to planning, choosing, setting up and managing a feedback and complaints system. For example, it includes a simple excel spreadsheet to collect, analyse and visualize feedback data.
Download the full kit, including templates here: Feedback Starter Kit IFRC July 2019 (pdf)
Document data
National Societies
IFRC
Countries
Global
Themes
Community engagement
Document type
Toolkit
Format
Zip
