The guide provides an overview of the approach together with guidance and tools for designing and implementing feedback cycles that bring continuous and real-time data flows into day-to-day decision-making. This contributes to better and more accountable programming and helps establish structures where people’s opinions are listened to and acted on, especially when making decisions that directly affect them.
As an organization, accountability to our communities means transparent communication, meaningful participation of the communities and ploughing back learnings deduced from the community voices. The Kenya Red Cross Society commissioned CDA Collaborative Learning Projects (CDA) to develop a detailed operational case study that documents their experience in mainstreaming the Accountability to Communities (AtC) framework across the organization over a two year period.
At the height of the Ebola virus disease epidemic in West Africa, a project funded by the European Union was initiated which aimed to halt transmission and stop the disease spreading to neighbouring countries in the region through community engagement …
A key lesson in the response to this outbreak was the critical importance of engaging with and mobilising communities to bring the epidemic under control. Trusted, clear and effective communication and engagement approaches proved critical to ensuring …
These annexes should be used in conjunction with the Guide – How to Establish and Manage a Systematic Feedback Mechanism with Communities. The annexes are available as a single download (below) but individual elements can be downloaded separately. Anne …
This documents provides you with explanations and examples of selection and response bias.
This document provides explanations on the various types of data collection methods.
This documents provides you with suggested tools for data collection and analysis, ensuring that you select the most relevant tool for your survey.
