Application deadline: 14 June 2020
Start date: 6 July 2020

This Master level short course in Humanitarian Shelter Coordination is offered by the International Federation of Red Cross and Red Crescent Societies (IFRC) and the United Nations High Commissioner for Refugees (UNHCR) in partnership with the Centre for Development and Emergency Practice (CENDEP) at Oxford Brookes University.

This course draws upon IFRC’s and UNHCR’s successful leadership of the Shelter Cluster, the interagency mechanism to coordinate humanitarian shelter sector preparedness and response at both global and country level.

This course aims to equip participants with the skills required to coordinate a shelter response in a humanitarian crisis  caused by a natural disasters, a conflict or a combination of both. It will provide participants with an overview of the humanitarian reform process and the transformative agenda, the interagency cluster approach, the role of the Shelter Cluster and the principles and practice of shelter coordination.

At the end of the course, participants will have acquired strategic and practical knowledge of shelter coordination policies, methods, tools and procedures in the humanitarian response system and are prepared to apply these in the context of a humanitarian crisis.

  • Demonstrate a depth of knowledge of the main foundations, principles, processes, and complexity of humanitarian shelter coordination in natural disasters.
  • Develop an inter-agency shelter response and advocacy strategy, using current humanitarian shelter and settlements standards, principles, and approaches.
  • Effectively participate in shelter coordination teams in response to natural disasters at the country level, utilizing the most current knowledge, tools, and good practices at the forefront of the discipline.
  • Apply leadership and coordination skills effectively and appropriately to a professional standard for different audiences in the field of humanitarian practice.

Course outline

This course covers the following topics will be delivered through the online and face-to-face components:

  • The Humanitarian Reform process and the Transformative Agenda
  • The cluster approach and the Shelter Cluster
  • The Global Shelter Cluster methodology for shelter coordination at the country level
  • Fundamentals of shelter response programming and minimum standards
  • Inter-agency disaster response appeal and financing mechanisms
  • Inter-agency coordinated assessments
  • Information Management
  • Inter-agency shelter response and advocacy strategies
  • Leadership and coordination skills
  • Inter-cluster coordination
  • Core cluster functions

Period of study

The course has two phases:

  1. First phase: Tutored distance learning: This will take place during a period of five weeks (6 July 2020 – 9 August 2020) and participants will study through the online Red Cross Red Crescent e-learning platform. This first phase deals with most of the theoretical basis of the course.
  2. Second phase: A 6-day face to face workshop (from 14-19 September 2020 in Geneva, Switzerland)*. The face to face workshop is based on a scenario that simulates the deployment to and coordination of an evolving emergency.

*Dates of the face-to-face workshop might change depending on how the situation with Covid-19 evolves, and how it impacts travel and visa for participants to be able to attend.

Practical information

Who can apply?

Individuals working in the humanitarian and shelter sectors for the Red Cross and Red Crescent Movement, United Nations agencies or Non-Governmental Organisations, or Governments, particularly agencies or institutions actively involved in the interagency shelter cluster at global or country level. The course is also open to individuals seeking to advance their understanding of and expertise in the field of interagency, humanitarian coordination.

How to apply?

Applications must be submitted online via the following link
Deadline close on 14 June 2020

Language of instruction

The language of instruction is English.

Tuition Awards

In memory of Graham Saunders, former Global Shelter Cluster Coordinator, the IFRC will support one participant by covering the course fee. Those willing to benefit from this opportunity must indicate so in the online application form. The criteria for selection include number of years of experience, cluster experience and languages. Nationals from less developed countries and staff or volunteers from the Red Cross Red Crescent Movement will be prioritized.


The course fees are 1,800 CHF (Swiss Franc) per participant. It does not include any cost related to accommodation for the face-to-face workshop. The fees are due once you have been accepted on the course.

Award received

Certified Masters-level credit rated course by Oxford Brooks University (10 UK masters level credits- CATS, equivalent to 5 European masters level credits- ECTS).


Course details
Launch date: 20 April 2020
Additional information

Further information can be found on:

If you have a specific enquiry, please address it to and your query will be forwarded to the most appropriate person.

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